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Connections

2

Which type of cable do I require to connect my device?
Which connection options are available?

Devices

6

How can I connect my Wi-Fi printer, Chromebook, Chromecast, Airplay, etc?
How can I connect my SmartTV?
How can I connect my AppleTV
How can I connect my X-Box?
How can I connect my Playstation 4 or Playstation 5?
How can I connect my own router?

Log in / log out

10

eduroam – How to log in with my school account
eduroam – How do I connect to eduroam on Windows 11?
SMARTEYE-Secure – How to connect a device automatically to the internet – secured Wi-Fi
SMARTEYE-Guest – How to log in a device onto the internet manually – wired and open Wi-Fi
SMARTEYE-Guest – How to log off a device from the internet manually – wired and open Wi-Fi
How to log off a device from the internet automatically? – wired and Wi-Fi
How many devices can I connect to the internet?
How to retrieve my username and password?
I previously already registered, but forgot my username or password
Can I share my username and password with anyone else?

Miscellaneous

2

My Dashboard: basic data limit and checking usage, ordering extra data, changing your password, verifying available sessions, logging off from a hotspot
How to surf the Net from a different location than home (= roaming)?

Troubleshooting

3

Slow internet connection and interruptions: updating operating system and advanced Wi-Fi settings
Deleting preferred wireless networks on Mac OSX
How do I find my device’s MAC address

Usage

3

I use up a lot of data but don’t know how
Unlimited data
Order extra volume

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Usage

Usage

I use up a lot of data but don’t know how
Unlimited data
Order extra volume

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De vermelde internetsnelheden zijn theoretische maximumsnelheden bij aansluiting van een pc of laptop op de SI apparatuur met een netwerkkabel. De werkelijke internetsnelheid kan beïnvloed worden door verkeer op het internet en andere technische factoren (zoals wifi, interne bekabeling, processor,…).

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